Mallorca Housing Privacy Policy
At Mallorca Housing, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data in accordance with current data protection legislation, including Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (GDPR).
- Data Controller: The controller of your personal data is:
- Mallorca Housing
- Address: Calle Josep Vila y Coll 2, 07015 Palma de Mallorca
- Phone: +34-670487380
- Email: signe@mallorcahousing.com
- Personal Data We Collect: We may collect and process the following categories of personal data:
- Contact details: First name, last name, email address, phone number.
- Identification data: ID, passport, or tax identification number (NIF).
- Property-related data: Information about properties of interest (e.g., location, price, desired features).
- Payment data: Bank or credit card details for transactions (e.g., rental payments, property purchases).
- Technical data: IP address, browser type, and other data collected through cookies (see section 11).
- Purposes of Processing Your Data: Your personal data will be processed for the following purposes:
- Managing and responding to your queries, requests, or requests for information.
- Administering the necessary administrative, commercial, and accounting processes related to our services.
- Sending information about real estate properties or services you have expressed interest in.
- Managing transactions (e.g., purchase, sale, or rental of properties).
- Complying with legal, tax, and security obligations.
- Enhancing website functionality and user experience through analytics (cookies and tracking technologies).
- Legal Basis for Data Processing: The legal bases for processing your data are:
- Contractual necessity: To manage contracts related to the purchase, sale, or rental of properties.
- Legitimate interest: To send you information about properties or services, provided you do not object.
- Explicit consent: For specific purposes (e.g., sending marketing communications or using cookies).
- Recipients of the Data: We will only share your data when necessary:
- With service providers such as payment platforms, legal advisors, marketing services, or IT support.
- With financial institutions or government entities when required to fulfill legal obligations.
- International transfers: If data is transferred outside the EU, it will be safeguarded by appropriate legal mechanisms, such as Standard Contractual Clauses (SCCs) or adequacy decisions.
- User Rights: You have the right to:
- Access your personal data and understand how it is being used.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when it is no longer required.
- Limit data processing under specific circumstances.
- Object to data processing, such as for marketing purposes.
- Request the portability of your data in a structured, machine-readable format.
To exercise your rights, please contact us at:
- Email: signe@mallorcahousing.com
- Postal Address: Calle Josep Vila y Coll 2, 07015 Palma de Mallorca
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.
- Data Retention Period: We will retain your personal data as follows:
- For as long as necessary to fulfill the purposes for which it was collected.
- For as long as required by applicable legal, tax, or regulatory obligations.
- For marketing communications, until you withdraw your consent or object to the processing.
- Security Measures: We implement appropriate technical and organizational measures to protect your data, such as:
- Secure storage systems with encryption.
- Restricted access controls for authorized personnel only.
- Regular monitoring and testing of security systems.
Despite these measures, no system is entirely secure, and we cannot guarantee absolute security of data transmission or storage.
- Cookies and Tracking Technologies: We use cookies and similar technologies to:
- Enhance website performance and functionality.
- Analyze user behavior to improve services.
- Provide personalized content and advertisements.
- Changes to the Privacy Policy: This policy may be updated to reflect changes in legal requirements, services, or data processing practices. The “Last Updated” date will indicate the most recent revisions.
- Contact: For questions about this privacy policy or to exercise your rights, please contact us:
- Email: signe@mallorcahousing.com
- Phone: +34-670487380
- Address: Calle Josep Vila y Coll 2, 07015 Palma de Mallorca
Last Updated: December 11, 2024